Information on Changes to Bank MAS Call Center - PT Bank Multiarta Sentosa Tbk

To improve services to customers, starting June 19, 2023, the Bank MAS call center number will change to 1500011

Following are the details of Bank MAS Call Center changes:

Date	Previous Call Center 021 3000 2500	Previous Call Center 021 3000 2500	Information
May 4, 2023	Live	Offline	Customers can still call the old Call Center number, 021 3000 2500 & cannot call the new Call Center number, 1500011.
June 19, - September 17, 2023	Live	Live	Customers can already make calls to the new Call Center number at 1500011 and can still call the old Call Center number at 021 3000 2500
September 18, 2023	Offline	Live	The old Call Center number, 021 3000 2500, can no longer be contacted, customers can contact the new Call Center number at 1500011.

Date

Previous Call Center
021 3000 2500

Information

May 4, 2023

Live

Offline

Customers can still call the old Call Center number, 021 3000 2500 & cannot call the new Call Center number, 1500011.

June 19, - September 17, 2023

Live

Customers can already make calls to the new Call Center number at 1500011 and can still call the old Call Center number at 021 3000 2500

September 18, 2023

Offline

Live

The old Call Center number, 021 3000 2500, can no longer be contacted, customers can contact the new Call Center number at 1500011.

Thus, we convey this information to the customer. Keep up with information about Bank MAS services through our official website at www.bankmas.co.id or our social media on Instagram, Facebook, and Twitter.